Privacy Policy

We are committed to protecting your privacy. We created this Privacy Policy (“Privacy Policy”) to describe our information collection and use practices in connection with our online services and mobile applications (the “Service”), which is made available to you through a variety of platforms, such as through homekeepr.com, homeowners.homekeepr.com, pros.homekeepr.com, and brokers.homekeepr.com (the “Websites”), through the HomeKeepr mobile app and HomeKeepr for Professionals mobile app (the “Mobile Apps”), through Facebook, and other social media (collectively, “Social Media”), and through cell phones, personal digital assistants, and other mobile devices (collectively, the “Mobile Devices”). The Websites, the Mobile Apps, our Social Media pages, and the Mobile Devices are collectively referred to as the “Platforms.” “HomeKeepr,” “we,” “us,” and “our” refers to Which Ventures, Inc., the company that owns and operates the Service.

By visiting our Websites or Mobile Apps, and/or using our Service on any of the Platforms, you are agreeing to the legally binding terms of this Privacy Policy and the accompanying Terms of Use.

Information We Collect

In order for you to access certain areas of the Service, we may require you to register and provide us with certain Personal Information. Personal Information includes the following categories of information: (1) contact information (such as your e-mail address, home address, phone number and HomeKeepr password), (2) credit card information, (3) demographic information (such as your gender, your date of birth and your zip code) and (4) information about the services you would like performed. We may ask, but do not require, you to provide us with your mobile phone number. We may collect other information–some of which may be Personal Information that you voluntarily provide to us when searching for Service Providers and if you respond to surveys, questionnaires and the like.

In addition to this information, Service Providers may provide voice recordings, video or still photographs, or information about their business, such as professional affiliations, education, and areas of specialty.

If you have used the Service on Facebook and/or other third-party Social Media sites, we may collect or receive Personal Information from such Social Media sites in accordance with their terms of use and privacy policies.

In order to provide the Service while you are using a Mobile Device, we sometimes collect geolocational information from your Mobile Device, your wireless carrier, or certain third-party service providers (“Geolocational Information”). Collection of such Geolocational Information occurs only when the Service is running on your Mobile Device. You may decline to allow us to collect such Geolocational Information, in which case HomeKeepr will not be able to provide certain services to you. Because your Geolocational Information is subject to abuse by others, please be sure to manage your Mobile Device and privacy preferences on the Service on an ongoing basis.

How We Use and Share The Information

We use the Personal Information, the Geolocational Information, and the other information (a) to provide you the Service, (b) to enhance or improve user experience, our Websites or the Service, (c) to process transactions and sell, transfer, or exchange to a third party for their marketing purposes with your explicit consent, (d) to send you information about HomeKeepr or the Service, (e) to customize and tailor your experience on the Mobile Apps, (f) to protect the proprietary rights belonging to HomeKeepr and our users, and (g) to provide you with content that we think you might be interested in and according to your preferences. We may also use your contact information to inform you about other products and services that may be available through HomeKeepr, our family of companies, and/or companies with which we have a marketing relationship, and to provide you a customer survey to assess your satisfaction with our Service.

We may also use the contact information of Service Providers provided by you to inform them about other products and services that may be available through HomeKeepr, our family of companies, and/or companies with which we have a marketing relationship. For example, we may charge a fee for Service Providers to obtain preferred placement in the list of Service Providers, provision of additional information in your profile and/or use of logos, discounts, promotional endeavors and other preferred provider items that we may offer from time-to-time.

We may share Personal Information with third parties as described below:

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance and customer service. These other companies will have access to the Personal Information only as necessary to perform their functions and to the extent permitted by law.

In an ongoing effort to better understand our customers, we might aggregate Personal Information that is provided through the Service. In aggregate form, this Personal Information does not identify you personally. We may share this aggregate data with our business affiliates and agents. We may also disclose aggregated user statistics in order to describe our services to current and prospective business affiliates and to other third parties for other lawful purposes.

As long as you have explicitly consented, we may from time to time share your Personal Information with other companies which may provide you with information about the products and services they offer. However, you will have the opportunity to stop this sharing by giving a notice of objection at any time. Please send the notice to: privacy@homekeepr.com

If we or any of our family of companies (or all or substantially all of our assets or the assets of any of our family of companies) are acquired, we expect that the Personal Information would be transferred along with the other business assets.

To the extent permitted by law, we may also disclose Personal Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing the Personal Information is necessary or advisable, for example, to protect the rights, property, or safety of HomeKeepr or others.

Accessing and Modifying Personal Information and Communication Preferences

You can review and manage the Personal Information that you have provided to us through the account settings on our Service, and you can remove or change any information in your profile or account at any time. In addition, you may manage your receipt of marketing and non-transactional communications by replying to any HomeKeepr marketing e-mails with the message “unsubscribe”. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt-out of receiving transactional e-mails related to your account with HomeKeepr.

The Information We Collect Online

When you visit our Websites or Mobile Apps and use our Service, you may provide us with personally identifiable information about you, such as your name, e-mail address, telephone number, mailing address, personal interests, and other information (collectively, the “Personal Information”). We do not collect any Personal Information from you when you visit the Websites or Mobile Apps unless you provide us with the Personal Information voluntarily (for example, by registering for an account, either directly through our Websites, Mobile Apps, or through Social Media).

We may automatically collect other types of non-personally identifiable information when you visit the Service and use our services online such as your network location, the IP address of your computer, and what sections of the Service you visit.

The Service may use “cookie” technology to help us collect other non-personally identifiable information and to enhance your experience using the Service. Cookies are small packets of data that a web site stores on your computer’s hard drive so that your computer will “remember” information about your visit. We may allow third-party companies that are presenting advertisements on some pages of the Service to set and access their own cookies. Such third-party cookies are not governed by this Privacy Policy, but by the privacy policy of such third party. Also, the Service may use web beacons, commonly known as bots, to access our cookies within and outside our network of web sites and in connection with our products and services. If you do not want the Service to place cookies on your hard drive, you may be able to turn that feature off on your computer. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from our Service, the Service may not function properly.

How We Protect Visitor Information

We strive to maintain reasonable physical, electronic, and procedural safeguards to secure Personal Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. We use industry-standard SSL (“Secure Socket Layer”) encryption technology, a secure server, and other physical and procedural safeguards to protect the security of such information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.

Third Party Analytics

We use several third party services to collect, store, and analyze information about our users. These websites include, but our not limited to:

Google Analytics, which uses “cookies” to report information back to us about your use of our Websites. We use this information to compile reports about activity on our site so that we may better optimize it for your use. In addition to our use, Google may also use this information to process its own data. By using these Websites, you give your consent to Google to process the data it collects about you in the way previously described and for the purpose previously specified.

We may use ClickTale web, which is another analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in these Websites. ClickTale does not collect personally identifiable information that you do not voluntarily enter in these Websites. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve the site. You can choose to disable the Service at http://www.clicktale.net/disable.html.

External Web Sites

The Service may contain links to third-party web sites. HomeKeepr has no control over the privacy practices or the content of any of our business affiliates, advertisers, sponsors, or other web sites to which we provide links from the Service. As such, HomeKeepr is not responsible for the content or the privacy policies of web sites to which our Service may link. You should check the applicable privacy policy of the web site sponsor when visiting any other web sites.

APIs

Throughout our Websites and Mobile Apps, we may have APIs to allow you to interface with other website services. As mentioned above, we use Facebook, Twitter, and Google to allow you to engage in social interactions on our Websites and Mobile Apps. Use of APIs is voluntary and other websites may have other privacy standards. We recommend that you acquaint yourself with their standards accordingly.

Law Enforcement

We may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.

California Online Privacy Protection Act

Users from California may access our Websites and Mobile Apps. We fully comply with California’s privacy legislation as it relates to dealing with California’s residents. If you have any questions about your rights under this Privacy Policy, please contact us for more information.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Websites and Mobile Apps, products and Services are all directed to people who are at least 13 years old or older.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing this Service or providing us Personal Information after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have any questions regarding this Privacy Policy, please contact us as described in the “Support” section. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question. If you do not receive acknowledgement of your complaint or if your complaint is not satisfactorily addressed by HomeKeepr, you should then contact:

Name: Which Ventures, Inc.
Address: 1280 Wall Street West, Suite 306B, Lyndhurst, NJ 07071
Tel: (917) 688-4482
Email: info@homekeepr.com